Utility Help
AHA assists with the application process to help individuals and families who are seeking temporary relief in paying their gas, electric, oil and propane bills. AHA is an authorized NJ SHARES Intake site, assisting those with moderate household incomes by providing a one-time hardship assistance payment per calendar year. AHA also administers a Low Income Home Energy Assistance Program (LIHEAP) which assists low income households, particularly those with the lowest incomes that pay a high portion of household income for home energy, primarily in meeting their one-time or monthly home energy needs, depending on household eligibility. AHA is the selected administrator of the Board of Public Utility (BPU) Temporary Relief for Utility Expense (TRUE), a new program designed to provide a one-time relief for gas and electric bills to households who are experiencing a temporary financial crisis.
If you are interested in the True program, please visit us at www.ahanjtrue.org.
For LIHEAP & USF Utility Assistance, AHA CAN ONLY PROCESS APPLICATIONS FOR MONMOUTH COUNTY RESIDENTS, ALL OTHERS MUST APPLY FOR LIHEAP & USF UTILITY ASSISTANCE WITH AN AGENCY IN THEIR COUNTY OF RESIDENCE:
- Click here to complete and submit an initial Intake form (in order for your application to be acknowledged and processed you MUST complete an INTAKE prior to downloading the application).
- An AHA intake staff person will review your intake and contact you within 2 business days to inform you of your program eligibility (i.e., do you qualify and if so for which program). If you qualify for the LIHEAP/USF programs (see income guidelines), click here to view/print application. You may return completed applications and COPIES of requested documents via MAIL or IN-PERSON. Submit application and requested documents to the office location that is closes to your area of residence:
Remember we can only process applications for households MONMOUTH COUNTY RESIDENTS ONLY. - Once received AHA utility staff will process your application for assistance and a written notice will be mailed to you from the Department of Community Affairs (DCA) regarding your application status and the amount of assistance awarded to you.
NJShares – for assistance with NJ Shares you MUST wait for an intake staff person to contact you once your online intake form has been submitted. Complete and submit initial online Intake form. All NJShares applications are processed on certain day during the week in our various locations (see list below) and require a face to face appointment. An intake staff person will contact you directly to advise you of your eligibility; provide you with a check list of required documents and schedule an appointment for you between the hours of 9 pm – 5 pm.
Tuesdays – 1828 West Lake Avenue Neptune
Wednesdays – 94 Broad Street Eatontown
Thursdays – 20 Gibson Place Freehold
Please feel free to contact us at 732-389-2204 for any questions or concerns regarding what constitutes income, acceptable documentation, application process or general inquiries.
The Gift of Warmth funded by New Jersey Natural Gas and customer’s donations to assists customers who have exhausted other forms of energy assistance, as well as those who are experiencing financial difficulties because of illness, high medical expenses, or other unanticipated circumstances. AHA assists with the application process to help qualified customers who cannot afford to pay their NJNG bill. Complete and submit initial online Intake form
